Privacy Policy
Privacy – RitZip
Privacy Notice
Last Updated: December 19, 2022
Introduction
We at RITZIP, Inc. (“RITZIP,” “we,” “us,” or “our”) know you care about how your personal information is used and
shared, and we take your privacy seriously. This Privacy Notice (“Privacy Notice“) describes how RITZIP collects, uses,
shares, and otherwise processes individually identifiable data (“Personal Information“) about visitors and users of our
public websites, mobile applications, or any other RITZIP products or services that are linked to this Privacy Notice
(collectively, the ”RITZIP Services”).
This Privacy Notice incorporates our Terms of Service and applies to Personal Information that we collect through the
RITZIP Services, as well as offline through contact forms or other communications with RITZIP personnel. Any
capitalized terms not defined in this Privacy Notice have the meaning provided in our Terms of Service.
- What is the scope of this Privacy Notice?
This Privacy Notice applies to all visitors and users of our public websites and/or the RITZIP
Services.
The RITZIP Services also may utilize or contain links and references to other websites or services administered by
unaffiliated third parties (“Third-Party Services”). This Privacy Notice does not apply to such Third-Party Services. When
you click a link to visit, or otherwise access or use a Third-Party Service, you will be subject to that website’s privacy
practices. We encourage you to familiarize yourself with the privacy and security practices of any linked Third-Party
Services before providing any Personal Information on that website.
This Privacy Notice also does not apply to Personal Information about RITZIP applicants for employment, which is
collected via a Third-Party Service, or Personal Information about RITZIP employees, contractors, and other RITZIP
temporary workers, which are addressed through internal company policies and procedures. - What Personal Information of yours do we collect?
RITZIP only collects Personal Information necessary to provide the RITZIP Services to you and to
maintain our commercial relationship.
We directly collect the following categories of Personal Information in connection with your use of the RITZIP Services:
● Identifiers: name, address, telephone number, email address, age, date of birth, driver’s license number,
username and authentication credentials for the RITZIP Services, IP address;
● Customer Records: name, address, telephone number, email address, age, date of birth, driver’s license
number, username and authentication credentials for the RITZIP Services, IP address.
● Commercial Information: products or services purchased, obtained or considered, other purchasing or
consuming histories or tendencies, payment information, transaction history; of Operating Authority; (ii) a
completed W-9 form; and (iii) proof of insurance;
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● Internet or other Electronic Information: computer Internet Protocol (IP) address; unique device identifier
(UDID), e.g., MAC address; Cookies and other data linked to a device; real time location via GPS; and data
about usage of the RITZIP Services and communications. Note, however, we do not consider Device Data to be
Personal Information except where we link it to you as an individual or where applicable law requires.
● Geolocation Information: physical location information through the use of the RITZIP Services, including
precise geolocation information.
We do NOT directly collect the following categories of Personal Information:
● Credit Card or Financial Data: RITZIP does not directly collect or store your credit card number or other
payment information, but rather uses a third-party payment processor, Stripe, Inc. and Routable, Inc.
(“Payment Processor”), to process payments for Transport Services as contemplated in the Terms of Service.
Accordingly, the Payment Processor will collect your contact information when you pay for Transport Services or
receive payment for Transport Services, such as your name, e-mail address, phone number and mailing address.
Your billing information is also collected and stored by the Payment Processor. If you are paying by bank debit or
credit card, the Payment Processor will collect your credit card number, expiration, three-digit security code and
billing zip code. The Payment Processor will share your transaction information with us so that we can track
payment status for the Transport Service but will not provide us your card or banking information. The Payment
Processor will retain your payment information in encrypted form on its servers. We do not collect or store your
card or bank information on our servers. Our Payment Processor’s privacy policies can be found at
https://stripe.com/us/privacy and https://routable.com/legal/privacy.
● Employment Application Data. The RITZIP Services do not directly collect or store employment application
data. RITZIP’s recruiting website is administered and controlled by Paylocity Corporation (“Paylocity“). Paylocity’s
privacy policies can be found at: https://www.paylocity.com/privacy-policy.
● Sensitive Personal Information. There are certain categories of Personal Information that RITZIP does not
collect. “Sensitive Personal Information” is any data that reveals your racial or ethnic origin, political opinions,
religious or philosophical beliefs, or trade union membership, or that involves genetic or biometric data or data
concerning health or sexual orientation. We do not collect any Sensitive Personal Information from you and ask
that you please do not provide Sensitive Personal Information to us if not necessary for us to provide the RITZIP
Services. Please note that we do collect precise geolocation through the RITZIP Services, which
some states consider to be “Sensitive Personal Information.” However, we only use the precise
geolocation for the provision of the RITZIP Services and for no other purpose.
● Information on Children. Children are not eligible to use the RITZIP Services. We ask that minors (under the
age of 18) do not submit any Personal Information to us or attempt to use the RITZIP Service under any
circumstance. We do not: (i) knowingly collect information from children under 16 years of age; or (ii) have any
reasonable grounds for believing that children under the age of 16 are accessing or using the RITZIP Services.
If we learn that we have inadvertently collected Personal Information from a child under age 16, we will delete
that information as quickly as possible. If you believe that we might have any information from a child under
age 16, please contact us. - How do we use your Personal Information?
RITZIP uses your Personal Information only: (i) for the purposes stated at the point of collection;
(ii) to provide the RITZIP Services to you; and (iii) to help us improve the delivery and quality of
the RITZIP
We may use Personal Information for the purposes stated or agreed-to (or as is obvious) at the point of collection. For
example, we use Personal Information to respond to your questions, comments, or complaints. We may also use
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Personal Information as requested or consented to by you. We (or our third-party service providers on our behalf) use
the above-defined categories of Personal Information for the following purposes:
Purpose of Use Categories of Personal Information
To provide the RITZIP Services, respond to your inquiries,
and allow RITZIP to contact you.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information, and Geolocation
Manage your accounts, maintain our business
operations, and allow you access to our proprietary
systems.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information,
Make the RITZIP Services more personal,
intuitive, and easy to use.
Internet or other electronic information,
Protect the security and effective functioning of the
RITZIP Services and information technology systems,
such as preventing fraud.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information
Tracking payment for transactions. Commercial Information (i.e., purchasing history)
Provide relevant marketing about our and our
affiliates’ products and services, and promotions that
we are developing, and opportunities that may be
available to you.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information
Set up, securely access, troubleshoot, and measure
user experience.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information, and Geolocation
Address our compliance and legal obligations and
exercise our legal rights.
Identifiers, Customer Records, Commercial
Information, Professional Information, Internet or
other electronic information - With whom does RITZIP share my Personal Information?
RITZIP will not share your Personal Information except as outlined below. We may share your
Personal Information with the following categories of third-party recipients:
We may share your Personal Information with the following categories of third-party recipients:
● Marketing and advertising: We may conduct marketing or advertising campaigns via third party websites and
applications (e.g., LinkedIn) (collectively, “Third-Party Platforms”). In those cases, we may disclose your
Personal Information to the operators of the Third-Party Platforms solely to allow them to develop would we
authorize such Third-Party Platform Operators to reuse your email address in conjunction with other
advertisers or for any other purpose.
● Third-Party service providers: We share Personal Information with service providers to enable such parties to
perform functions on our behalf and under our instructions to carry out the purposes identified above, such as
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our call center, marketing, identity management, payment processing, and web hosting. We require service
providers to provide reasonable security for Personal Information and to use and process such Personal
Information on our behalf only at our instruction. In the case of our Payment Processors that process credit card
payments, we further require them to be PCI-DSS compliant. For further information on our PaymentProcessors
and their privacy practices, see the Stripe Privacy Policy: https://stripe.com/us/privacy and
https://routable.com/legal/privacy
● Auditors and advisors: We share Personal Information with auditors for the performance of audit functions and
advisors for the provision of legal and other advice.
● Business reorganization: We share Personal Information with any corporate purchaser or prospect to the
extent permitted by law as part of any merger, acquisition, sale of company assets, or transition of service to
another provider, as well as in the event of insolvency, bankruptcy, or receivership in which Personal Information
would be transferred as an asset of RITZIP.
● Mandatory disclosures and legal rights: We may be required, due to legal or other obligations outside our
control, to transfer Personal Information about you to third parties, such as public authorities. In such instances,
we share Personal Information to comply with any subpoena, court order or other legal process, or other
governmental request. We also share Personal Information to establish or protect our legal rights, property, or
safety, or the rights, property, or safety of others, or to defend against legal claims. - What marketing choices do I have?
You may opt out of our use of your Personal Information for direct marketing emails.
If you no longer wish to receive any marketing email communications from RITZIP, receive such communications at any
time. Please follow the unsubscribe link in the relevant communication or contact us by email with the title “unsubscribe”
at security@RITZIP.com. - Do the RITZIP Services use Cookies?
RITZIP may use Cookies to help tailor your use of the RITZIP Services and to optimize and
improve the RITZIP Services
What are Cookies? We may use cookies, web beacons, pixel tags, and other tracking technologies (collectively
“Cookies“) on the RITZIP Services. A cookie is a small text file that the RITZIP Services save onto your computer or
device when you use the RITZIP Services that provides us certain information about your activities. Cookies allow the
RITZIP Services to remember your actions and preferences and recognize you or your browser, along with some
information you provided. Web beacons and pixel tags are small graphics on a webpage that monitor your activity when
viewing a webpage.
How does RITZIP use Cookies? We use Cookies to: (i) make the RITZIP Services function properly; (ii) provide
personalized experiences; (iii) tailor our interactions with you; (iv) help with our marketing efforts; (v) provide us with
valu able data and statistics about the usage and effectiveness of the RITZIP Services; and (vi) help us improve the
RITZIP Services.
What information do Cookies collect? Cookies used by the RitZip Services may collect: (i)IP address assigned to the
computers and other devices you use; (ii) your internet service provider; (iii) device ID number; (iv) approximate
geographic location; (v) browser type; (vi) websites you access before and after visiting the RITZIP Services; and (vii)
data related to how and when you use the RITZIP Services. We may combine information from Cookies with other
Personal Information.
Google Analytics: We also may utilize Google Analytics, a web analysis service provided by Google, to better
understand your use of the RITZIP Services. Google Analytics collects information such as how often users visit the
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RITZIP Services, what pages they visit and what other websites they used prior to visiting. Google uses the data
collected to track and examine the use of our websites, to prepare reports on its activities and share them with other
Google services. Google may use the data collected on our website to contextualize and personalize the ads of its own
advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to our
website is restricted by the Google Analytics Terms of Use and
the Google Privacy Policy. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page
on “How Google uses data when you use our partners’ sites or apps.” You may download and install the Google
Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics Opt-out Browser Add-on
does not prevent the use of other analytics tools. To learn more about Google Analytics Cookies, visit Google Analytics
Cookie Usage on Sites.
Non-essential Cookies: We may use other non-essential Cookies to display advertising or analyze your use of the
RITZIP Services. Browser-specific guidance on how to manage non-essential cookies, including steps to disable or
delete, may be found here for: (i) Google Chrome; (ii) Microsoft Edge; (iii) Mozilla Firefox; and (iv) Safari.
California’s “Do-Not-Track” Requirement. we currently do not honor “do not track” requests. - How secure is my Personal Information?
RITZIP works hard to ensure your Personal Information is secure, but we need you to do your
part to help us keep it safe.
We are committed to protecting your Personal Information, and we maintain appropriate technical and organizational
measures to protect from loss, misuse, alteration, or unintentional destruction. However, no security measure can
guarantee against compromise. You also have an important role in protecting your Personal Information. As set forth in
RITZIP’s Terms of Service, you should not share your username or authentication credentials with anyone. Please
ensure that only you have access to the log-in link. Your account is protected for your privacy and security. If you
access your account via a third-party website or service, you may have additional or different sign-on protections via
that third-party website or service. If you have any reason to believe that your username or account has been
compromised, please contact us as detailed below. - Supplemental notice to residents of California.
RITZIP recognizes that residents in California may have additional rights available to them, as
defined below. Capitalized terms not otherwise defined in this Privacy Notice have the meaning
given to them under California law.
If you reside in California, we are required to: (i) provide you with additional information about how we use and
disclose your Personal Information; and (ii) inform you of additional rights with regard to how we use your Personal
Information; and (iii) how you may exercise those rights. For this purposes of this Selection, “Personal Information”
has the definition set forth under California law.
Personal Information collected in the past 12 months. As described in the “Collection of Personal Information”
section above, we collect certain categories and specific pieces of information about individuals that are considered
“Personal Information” under certain state laws. Specifically, we may collect the following types of Personal Information:
● Identifiers: name, address, telephone number, email address, age, date of birth, driver’s license number,
username and authentication credentials for the RITZIP Services, IP address;
● Customer Records: name, address, telephone number, email address, age, date of birth, driver’s license
number, social security numbers within a W-9 form, insurance policy number, username and authentication
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credentials for the RITZIP Services, IP address;
● Commercial Information: products or services purchased, obtained or considered, other purchasing or
consuming histories or tendencies, payment information, transaction history;
● Professional or Employment-Related Information: if you are a Carrier: (i) a copy of your FMCSA
Certificate of Operating Authority; (ii) a completed W-9 form; and (iii) proof of insurance;
● Internet or other Electronic Network Activity Information: Computer Internet Protocol (IP) address;
unique device identifier (UDID), e.g., MAC address; Cookies and other data linked to a device; real time location
via GPS; and data about usage of the RITZIP Services and communications.
● Geolocation Information: physical location information through the use of the RITZIP Services, including
precise geolocation (within a radius of 1,850 feet).
Sources. We collect certain categories of Personal Information from you and other third parties as described in the
“Collection of Personal Information” section above. The categories of third parties from whom we collect Personal
Information include the following: (i) third-party partners; (ii) third-party applications (including blogs, chat rooms, or
support centers); and (iii) other companies or organizations, such as market research firms or data aggregators. We
also receive customer records of your payment transaction through our Payment Processors.
Purposes. We collect the Personal Information for the business and commercial purposes described in the “Use of
Personal Information” section above. We also share and/or disclose your Personal Information as set forth below.
Please note that we only use precise geolocation information, as Sensitive Personal Information, for the purposes of
providing the RITZIP Services and for no other purpose.
Sharing your Personal Information for business purposes. As described above in the “Sharing of Personal
Information” section, we may disclose the following categories of your Personal Information to third party partners,
public or government authorities and future business partners for our business purposes: (i) Identifiers; (ii) Customer
Records; (iii) Commercial Information; (iv) Professional or Employment-Related Information; (v) Internet or other
Electronic Network Activity Information; and/or (vi) Geolocation Information. As described above, examples of business
purposes include product and service fulfillment, internal operations, prevention of fraud and other harm, and legal
compliance. We have not sold or shared Personal Information to any third party in the last 12 months
from the date of this Privacy Notice.
Consumer Rights. Subject to certain exceptions, residents of certain states may have the right to: (i) request access to
and/or correction of your Personal Information; (ii) request to know the categories of Personal Information, the
categories of sources from which such Personal Information is collected, the purpose for collecting, selling, or sharing
Personal Information, and the categories of third parties to whom we disclose Personal Information; (iii) request deletion
of your Personal Information; (iv) request information about the Personal Information about you that we have disclosed,
Shared, or “sold” (as such term is defined under applicable law) to third parties within the past 12 months; and (v)
opt-out of the “sale” or “sharing” of your Personal Information.
Should you wish to exercise any of your rights as detailed above, we will not discriminate against you by offering you
different pricing or services based solely upon this request. You also have the option of designating an authorized agent
to exercise your rights on your behalf.
You, or your authorized agent, may exercise these rights by contacting us via email at security@RITZIP.com with the
subject line “data subject access request.” In order to verify your request, you must provide sufficient information to
allow us to reasonably verify you are the person about whom we collected Personal Information or that you are the
authorized agent of such person. You must describe your request with sufficient detail to allow us to properly
understand, evaluate, and respond to your request.
Privacy – RitZip - Where is my Personal Information stored?
We store your Personal Information in the United States.
We will not transfer your Personal Information overseas unless necessary to provide you with the RITZIP Services. If
you access the RITZIP Services from outside the United States, please be aware that Personal Information will be
transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the
level of protection of Personal Information in the United States to be equivalent to that required by other jurisdictions. - The RITZIP Services are intended for use only in the United
States and Canada.
If you access the RITZIP Services from another country, you understand that United States and
Canadian laws will govern our use of your Personal Information
The RITZIP Services originate and are intended for use solely in the United States and Canada. This Privacy Notice is
intended to cover collection of information through the RITZIP Services from residents of the United States and Canada.
If you are a Canadian resident with a right of access request, please contact us at security@RITZIP.com.
We do not claim that any tools, information or materials made available through the RITZIP Services are appropriate or
may be used outside of the United States or Canada. By using the RITZIP Services you understand that your information
will be transferred to, stored, and processed in the United States where our servers are located, and our central database
is operated and will be subject to the laws of the United States. If you access the RITZIP Services from outside the
United States or Canada, you do so at your own risk. - What are the consequences of not providing Personal
Information?
You are not required to provide all Personal Information identified in this Privacy Notice to use all of the RITZIP
Services or to interact with us offline (such as via our call center), but certain functionality and services will not be
available if you do not provide certain Personal Information. If you do not provide certain Personal Information, we
may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we
believe you would find valuable. - How long do we retain Personal Information?
We retain Personal Information for as long as necessary to meet the purpose for which we collect it and to fulfill the
purposes outlined in this Privacy Notice and as otherwise needed to address tax, corporate, compliance, litigation, and
other legal rights and obligations. - How will we handle any changes to this Privacy Notice?
We may update this Privacy Notice from time to time as the RITZIP Services and privacy practices change, or as
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required by law. The effective date of our Privacy Notice is posted above. We encourage you to visit this website
periodically to stay informed about our privacy practices. - How to contact us.
If you have questions or comments regarding this Privacy Statement or our privacy practices, please contact us at
security@RITZIP.com.
About RITZIP
RITZIP is a technology platform that connects car shippers and haulers. RITZIP allows shippers to seamlessly
connect with their existing management systems to integrate car transportation services, reducing cost and
improving time to deliver. For transporters, RITZIP offers an alternative to expensive load boards and custom
software solutions to better find and manage transportation loads.
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